Replica - Digital Twins
3D platform and scanning APP
Year
2023
Role
Lead Product Designer
Overview
In 2020 Unity acquired the startup Restar, which was one of the pioneers in mobile 3D scanning.
In the end of 2021 it was decided to create a branded application based on this app, which would be part of the Digital Twins SaaS platform.
Beyond main scanning feature we decided to expand functionality, including additional features, such as file management, team collaboration, annotations, files sharing and many more.
Defining the Problem
We were researching fundamental problems and opportunities around how to make scanning process even simpler and cover user needs that we discovered during the previous experience with Restar app.
During our research, we determined that in addition to basic scanning functions, users also need essential file management, review, and collaboration capabilities.
Adoption to Unity standards amongst other things highlighted the need to adjust the product to potential large scale corporate use.
Goal
The goal was to create a multifunctional cloud platform for scanning objects, collaborating with other participants on 3D files. An all-in-one platform designed to simplify working process with 3D files.
The scanning must be clear and intuitive.
The application must be suitable for both beginners and professional users.
The application's interface must comply with the Unity design system.
MVP
As a result of meetings with stakeholders and data analysis from research, we determined the minimum functionality of the application that we deemed necessary to include in the first version.
Sign up/login, join/create workspace, 3D scanning, asset management, model view.
We have also out-mapped the 1 year development plan.
Scanning process
We redesigned and slightly simplified the scanning process based on feedback received after testing the Restar product within the company. It was decided to divide the scanning process into two different methods.
Free-hand mode
The classic method of scanning objects involves taking a series of photos around the object. To simplify the process, an automatic mode has been added that detects changes in the phone's position and automatically takes photos.
Pros
Suitable for scanning objects of any size (from 5 cm to over 3 m).
No additional equipment required.
Cons
Not the most convenient scanning process if you scan a lot (the object needs to be walked around multiple times).
Simple
The user needs to make several turns around the object from different angles and take photos either manually or automatically based on the phone's accelerometer data.
Guided
I prepared several versions with different approaches to scanning.
After meeting with stakeholders and receiving user feedback, we concluded that option B would be the more intuitive choice.
Pro mode
This scanning method is mainly intended for businesses and users who need to scan a large number of models.
In the first version, we decided to focus on "freehand" scanning, leaving the Pro mode in beta testing for business accounts.
Pros
Convenient, highly automated scanning.
Consistently high-quality results.
Cons
Additional equipment required.
Suitable only for scanning small objects.
To complete the scan user need place a turntable, place a checkerboard and object on top of it.
Turn on the app and instal the phone on the tripod.
Then by following simple guidance complete 3 steps in different angles.
Model view & share
We added additional viewing modes for the 3D model.
The menu with scan information, export functions, and editing features has been moved from the top right corner to the bottom. Now, all control buttons are located at the bottom, making the app easier to use with one hand.
File management
The main screen has been redesigned with new search, sorting, and list view functions added. The ability to add organizations has also been added.
Settings
Search
Organizations
Multi-select
Future vision
My Takeaway
Working on this project has been a real eye-opener. Turning the Restar app into a full-featured platform for Unity’s Digital Twins SaaS taught me so much about product design and development.
One big lesson was the power of user feedback. Simplifying the scanning process based on what users actually needed made a huge difference. Also, collaborating with stakeholders was key. Regular meetings and data analysis helped us stay on track and prioritize the right features.
Finding the balance between making the app easy for beginners and powerful for pros was challenging but rewarding. Adopting Unity’s design standards helped keep the user experience consistent and smooth. Plus, adding features like file management and team collaboration turned the app into a complete tool for 3D file work.
Overall, this project showed me the importance of listening to users, working closely with stakeholders, and balancing simplicity with functionality. It’s been a great journey, and I’m excited to bring these lessons to future projects.
